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FAQ

FAQ
 

 

Q: How to get the quotation for my interesting item?
A: Please send us an email about the product picture, details, order quantity, packing type, etc. Or click and fill in the inquiry sheet directly on our website. Then detailed quotation sheet will be offered within 1-7 working day. Depends the product different.


Q: What's the MOQ?
A: For basic or stocked products, 500 units / item; the regular quantity is 1000 - 3000 units; customizing box packaging is 3000 units. it depends on customers detailed requirements of coating, printing, color, design, packaging. 
Please feel free to let us know the quantity you needed, we will try our best to meet your target if small orders.


Q: What colors are available for customizing?
A: Just let us know the pantone number, or our design team will recommend the hot colors for you.

Q: How long is the production lead time?
A: In peak season, normally takes 45-60 days for wooden gift, 30-45 days for stainless steel products.

Q: Can I get samples?
A: Sure, we usually provide existing sample for free, but need customer to pay for the courier charge.
For customizing designs products, we will charge for little sample fee, which is refundable after the order confirmed.
Paypal is available.

Q: How long is the sample lead time?
A: 2-3 days for existing samples. 12-15 days for customizing wooden gifts, 7-10 days for customizing stainless steel products, 30-40 days for new molding stainless steel products.

Q: Can you custom the mould for new item?
A: Sure, we have a strong R&D team for new fresh item, 4 product designers, 5 graphic designers, 8 engineers.

Q: How to make sure the order was proceeded according to my request?
A: We will confirm every production details with you and will send you sample for approval before bulk production. And when the production finished, you may indicated a QC to carry out the goods inspection, or our QC will carry out the final inspection and send you photos under your request.

Q:  What's your payment term?
A: Our payment term is T/T 30% deposit, the 70% balance against upon receipt of the copy B/L

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Contact Us

Begu Industry Co.,Ltd

Tel: +86 13058162811

Email: info@probegu.com

Wechat: +86 13058162811

Add: Unit C, 2# Building, Jingzuan Square, Yuanyang xin gan xian, Long gang street, Longgang, Shenzhen

Address

Unit C, 2# Building, Jingzuan Square, Yuanyang xin gan xian, Long gang street, Longgang, Shenzhen

Phones

+86 13058162811

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